Browse our products, add items to your cart, and proceed to checkout. You will be prompted to sign in or create an account before completing your purchase. 

Orders can be modified or cancelled within [1 hours] of placement. Please contact our support team immediately for assistance. 

Product availability is displayed on each product page. If an item is out of stock, you will see an option to be notified when it becomes available. 

Yes, for large orders or corporate inquiries, please contact our sales team at sales@mvjglobal.in  

We accept credit cards, debit cards, net banking, UPI, and select wallet payments. All transactions are secure and encrypted. 

Cash on Delivery (COD) is available for select products and locations. This option will appear during checkout if applicable. 

Payments can be declined due to insufficient funds, incorrect details, or issues with your bank. Please verify your payment information or try a different method. =

Delivery charges vary based on product size and delivery location. Shipping costs are displayed at checkout before you confirm your order. 

Standard delivery typically takes [7-15 business days]. Express delivery options are available for select areas.

Once your order ships, you will receive an email/SMS with a tracking link. You can also track orders under Your Orders in your account. 

We deliver to most pin codes across India. Availability is confirmed at checkout when you enter your delivery address.

Items must be unused and in their original packaging. 

Yes, cancellations are allowed up to [X days] before the scheduled date. Please contact us for assistance. 

Select your preferred event or service, choose the date and time, and complete the booking online. 

Yes, but participants under 18 must be registered by a parent or legal guardian. 

In case of cancellation, we will notify you by email or phone, and issue a refund where applicable. 

Yes, creating an account allows you to track orders, save addresses, and access your purchase history. 

Log in to your account and navigate to My Profile to edit your details. 

Use the Forgot Password link on the login page to reset it securely. 

We use your data to process orders, personalize recommendations, improve services, and comply with regulations. Please refer to our Privacy Policy for details. 

Yes. We use encryption, secure servers, and access controls to protect your information. 

We only share data with trusted service providers (e.g., logistics partners) to fulfill orders and services. 

To request deletion, contact support@mvjglobal.in with your registered email ID. 

Our support team is available [Monday–Saturday, 9 AM–7 PM]. 

Effective Date: 26th Sept 2024

MVJ Global Sports Private Limited (“MVJ Global”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and share your data when you access our website, mobile application, or services (“Platform”).

Information We Collect

Account Data

• Name, contact details, date of birth, and demographics 

Purchase Data

• Orders, preferences, and payment methods (note: payment details are processed securely by payment processors and are not stored on our servers).

Event Participation

• Registration details, ticketing information, and attendance records.

Venue Data

• CCTV footage and access logs for security and operational purposes.

Device Data

• IP address, browser type, and device identifiers.

Location Data

• Approximate location data to support delivery and location-based services.

Infra and Fabrication Inquiries

• When you submit inquiries related to infrastructure and fabrication services, we may collect your contact details to forward to independent third-party vendors.
• We do not process or collect payment or transaction data for such services.

How We Use Information

We use your information to:

• Process orders and deliver products. 
• Manage event participation and venue bookings.
• Facilitate communication between you and third-party vendors (for example, in Infra and Fabrication referrals).
• Communicate updates, promotions, and recommendations.
• Improve and personalize your experience on our Platform.
• Protect security, detect fraud, and comply with legal obligations.

Children’s Privacy

• Users under 18 years of age must have a parent or legal guardian manage their account and consent to participation. 
• We do not knowingly collect personal information from children without such consent.

Data Sharing

We may share your information:

• With service providers who help us operate our Platform (e.g., delivery partners, payment processors).
• With event organizers and venue partners as required for participation.
• With third-party vendors when you submit an inquiry for Infra and Fabrication services (note: such vendors are independent entities, and we do not control their practices).
• With legal authorities if required by law, regulation, or legal process.

Data Retention

• We retain personal information for as long as necessary to fulfill the purposes described in this Policy or as required by applicable law. 
• CCTV recordings are retained in accordance with legal requirements and our security practices.

Data Security

We use reasonable safeguards to protect your personal information, including secure storage systems, encryption where appropriate, and access controls.

Your Rights

• You may request access to, correction of, or deletion of your personal information by contacting us at support@mvjglobal.in 
• You may opt out of marketing communications at any time by following unsubscribe instructions or contacting us.

Third-Party Services and Vendors

• MVJ Global only provides referrals and contact facilitation. 
• We do not own, manage, endorse, or control these services, and we do not process or collect any related payment data.
• Any engagement with a third-party vendor is at your own discretion and risk.
• We recommend you review the privacy policies of such vendors before sharing your information directly with them.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date. Your continued use of the Platform constitutes acceptance of the updated Policy.

If you have any questions or requests regarding this Privacy Policy, please contact us.

Contact Us

If you have any questions about pricing or billing, please reach out to us at:
📧 support@mvjglobal.in 

Effective Date: 26th Sept 2024

At MVJ Global Sports Pvt Ltd, we value customer satisfaction and strive to maintain transparent and fair refund and cancellation policies across all our offerings. Please review the applicable terms below:

Products

We accept returns for eligible products under the following conditions:

• Return Window: Returns must be requested within 3 days of delivery. 
• Product Condition: Items must be unused, in their original packaging, and with all tags intact.
• Non-Returnable Items:
  • Perishable goods
  • Personal care or hygiene products
  • Opened or used consumables (e.g., supplements, food)

Note: Shipping charges (if any) are non-refundable unless the return is due to a fault on our part (e.g., wrong or damaged item).

Events & Coaching Programs

• Cancellations by Customers:
  Cancellations are allowed up to [3] days before the event or session date.
• No Refunds:
  No refunds will be provided for no-shows or cancellations made after the cancellation window.
• Event Cancellations by MVJ Global:
  If an event is canceled by us, customers are entitled to a 100% refund of the paid amount.

Venue Bookings

• Cancellation/Rescheduling Window:
  Requests for cancellation or rescheduling must be made at least [7] days in advance of the booked date. 
• Refund Eligibility:
  Approved cancellations are eligible for a partial refund, subject to deductions for: 
  • Administrative or processing fees
  • Any advance expenses incurred (e.g., third-party bookings or vendor charges)
• Non-Refundable Scenarios:
  • Cancellations made after the permitted window
  • No-shows or unutilized bookings

Refund Processing

• Timeline:
  Refunds will be processed within 15 business days of approval and, where applicable, post product inspection. 
• Payment Method:
  Refunds will be issued only to the original payment method used at the time of booking or purchase.

Final Rights

MVJ Global reserves the right to:

• Evaluate the condition of returned products before approving refunds 
• Modify or update this policy as necessary
• Make the final decision in cases of disputes regarding cancellations or refunds.

Contact Us

If you have any questions about pricing or billing, please reach out to us at:
📧 Support@mvjglobal.in

Effective Date: 26th Sept 2024

We strive to ensure your orders are delivered accurately and promptly. Please review the details of our delivery practices below:

Standard Delivery

• Delivery Timeline:
  Orders are typically delivered within 7-15 business days from the date of dispatch. 
• Processing Time:
  Orders are processed and shipped on business days only (Monday–Saturday, excluding public holidays).
• Tracking:
  Once your order has shipped, you will receive a tracking link via email or SMS.

Express Delivery

• Availability:
  Express delivery services are available in select locations. 
• Fees:
  An additional fee applies for express delivery, calculated at checkout.
• Estimated Delivery:
  Typically fulfilled within 7-15 business days (please specify timeframe if you wish).

Large or Bulky Items

• Special Handling:
  Products classified as large, oversized, or requiring special transport may require additional arrangements. 
• Coordination:
  Our team will contact you to confirm delivery details, scheduling, and any applicable fees before dispatch.

Title and Risk

• Transfer of Ownership:
  Title and risk of loss for all products pass to you upon delivery to your specified address. 
• Responsibility:
  MVJ Global is not responsible for any damage or loss occurring after delivery has been completed.

Service Areas

• Coverage:
  Delivery is available within areas where our logistics partners operate. 
• Restrictions:
  Orders placed for addresses outside serviceable locations may be canceled and refunded.
• Confirmation:
  If you have questions about coverage, please contact us before placing your order.

Contact Us

If you have any questions about pricing or billing, please reach out to us at:
📧 Support@mvjglobal.in

Effective Date: 26th Sept 2024

We are committed to transparent and fair pricing for all our products and services. Please review the following terms related to pricing and product information:

Currency and Taxes

• Currency:
  All prices are listed in Indian Rupees (INR). 
• Taxes:
  Prices are inclusive of applicable taxes unless stated otherwise on the product or checkout page.

Price Changes

• Availability and Pricing:
  Prices, discounts, and availability of products and services are subject to change at any time without prior notice. 
• Updates:
  Changes will be reflected on the website or platform as they occur.

Product Descriptions

• Accuracy:
  We make every effort to ensure that product descriptions, images, specifications, and pricing are accurate and up to date. 
• No Warranty of Completeness:
  However, we do not warrant that product information is complete, reliable, current, or error-free.

Errors and Corrections

• Right to Correct:
  In the event of any error related to product pricing, availability, or description, we reserve the right to correct such errors without prior notice. 
• Order Cancellation:
  If an error affects your order, we will contact you. We reserve the right to cancel or refuse any such orders whether or not the order has been confirmed or payment has been processed.
• Refunds:
  If payment has already been made for a canceled order, a full refund will be issued to the original payment method.

Promotions and Discounts

• Validity:
  Promotional offers, coupons, and discounts are valid only during the specified period and cannot be applied retroactively. 
• Terms:
  Additional terms and conditions may apply to specific promotions.

Contact Us

If you have any questions about pricing or billing, please reach out to us at:
📧 Support@mvjglobal.in

 Effective Date: 26th Sept 2024

To ensure the safety and enjoyment of all participants, the following terms apply to all events, programs, and venue bookings:

Admission & Participation

• Ticket or Registration Required:
  Entry requires a valid ticket, booking confirmation, or registration. 
• Compliance:
  You agree to follow all rules, regulations, and instructions provided by MVJ Global staff and venue personnel.
• Age Restrictions:
  Children under 14  years must be accompanied and supervised by a parent or legal guardian at all times.

Prohibited Items & Conduct

• Prohibited Items:
  The following items are strictly prohibited: 
  • Alcohol
  • Weapons
  • Hazardous materials
  • Illegal substances
• Conduct:
  We reserve the right to refuse entry to, or remove, any person engaging in:
  • Disruptive, abusive, or unsafe behavior
  • Behavior that endangers others
  • Violation of venue policies

Photography & Media

• Recording:
  Events may be photographed, recorded, or live-streamed by MVJ Global. 
• Consent:
  By attending, you grant permission for your image or likeness to be used in event documentation, promotional materials, and related media without compensation.

Event Changes, Cancellations & Postponements

• Communication:
  Any changes, postponements, or cancellations will be communicated via the email address or phone number provided during registration. 
• Liability:
  MVJ Global is not responsible for costs associated with travel, accommodation, or other arrangements affected by schedule changes.

For your convenience and legal clarity, here are recommended Additional Policies that complement your Terms & Conditions, Privacy Policy, Refund & Cancellation Policy, Pricing Policy, and Shipping Policy:

Code of Conduct Policy

• All participants, guests, and vendors are expected to: 
  • Treat others with respect and courtesy.
  • Refrain from discrimination, harassment, or intimidation.
  • Follow instructions of event and venue staff.
• Violations may result in removal from the event and denial of future participation.

Accessibility Policy

• We strive to make events and venues accessible to all. 
• If you require special accommodations, please contact us in advance at [contact email or phone].

Health & Safety Policy

• Participants must follow all health and safety protocols, including but not limited to: 
  • Hygiene practices
  • Social distancing measures (if applicable)
  • Use of personal protective equipment as required by law or venue rules

Force Majeure

• MVJ Global shall not be liable for failure or delay in performance due to causes beyond its reasonable control, including: 
  • Natural disasters
  • Government regulations
  • Strikes
  • Acts of God
  • Epidemics or pandemic 

Contact Us

For questions or further information about any of these policies, please contact:

📧 support@mvjglobal.in

🌐 www.mvjglobal.in